Concrete warranty Details

OKCrete concrete company
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Common Concrete Conditions & Warranty Guidelines

What risks accompany hiring a professional for your concrete installation? What sort of concrete defects are common, and which can be attributed to the contractor? And importantly, what is covered under a concrete warranty?

While many warranties encompass material and workmanship flaws for a set duration post-installation, they might not account for everything that occurs thereafter. Concrete is a durable material, but like all building surfaces, it naturally changes over time. Below is an overview of common concrete conditions, what to expect, and how warranty coverage typically applies based on industry standards.
Covered
What's Covered
Not Covered
What's Not Covered
Cracking
Cracking
Concrete cracking is a natural and unavoidable part of the curing and settling process. While proper installation techniques help reduce significant cracking, no contractor can guarantee crack-free concrete.
  • Major cracks wider than ¼ inch
  • Cracks that significantly affect the performance or appearance of the surface
  • Repair or replacement may be considered if cracks exceed industry tolerance standards
  • Hairline or surface cracks
  • Cosmetic cracking that does not impact structural integrity
Flaking & Popping
(Spalling)
Flaking & Popping
Extreme weather conditions such as freeze-thaw cycles, excessive heat, or moisture exposure can cause the surface of concrete to flake or pop. While this may expose aggregate, it does not usually affect the slab's structural strength.
  • Flaking or popping that affects 20% or more of the total work area
  • Issues that meet industry thresholds for repair or replacement
  • Minor or isolated flaking
  • Damage caused by severe or uncontrollable weather conditions
Discoloration
Discoloration
Concrete color naturally evolves as it cures, often changing over weeks or months. Because chemical reactions, moisture, and environmental exposure affect color, exact matches cannot be guaranteed.
  • Significant discoloration caused by application errors (evaluated case by case)
  • Natural color variation or fading over time
  • Differences between expected and final cured color
  • Long-term discoloration due to weather or aging
Shifting &
Settling
Shifting & Settling
Concrete surfaces such as driveways, patios, sidewalks, and garage floors may shift or settle over time due to soil movement, subsurface shrinkage, or root growth. This is considered a normal condition.
  • Typically not covered unless caused by improper installation
  • Natural settling or movement over time
  • Changes caused by sub-grade conditions or environmental factors
Winter &
Freeze Damage
Winter & Freeze Damage
Cold temperatures can cause moisture within concrete to freeze, leading to expansion, cracking, or surface damage. These conditions are considered natural environmental effects.
  • Damage evaluated after a minimum 45-day curing period
  • Issues potentially linked to installation errors (case by case)
  • Freeze-related cracking or heaving caused by weather
  • Damage occurring before the concrete has fully cured
Note: Preventative treatments such as sealants can help protect concrete from seasonal stress and extend its lifespan.
OKLAHOMA CONCRETE

Questions to Ask Your Concrete Contractor

Our team of experts specializes in providing top-notch concrete cutting, demolition, tear-out, and haul-away services. We use state-of-the-art equipment, such as flat/slab saws, wall saws, core drills, and wire saws, to ensure precise and accurate cuts every time.
Hiring a professional concrete cutting service provider ensures the job is done safely, efficiently, and to the highest standard. You’ll avoid costly mistakes, delays in project completion, and environmental missteps.

Who will enforce the warranty?

Preserve the aesthetic of the surrounding area. We use the right tools and techniques so you get professional concrete cutting done right the first time. When you hire experts, you hire people who know what they’re doing.

Can I negotiate my warranty?

Ask to see the contractor’s warranty document and see if there is anything you can add to it or make more specific to your project.

Will the warranty be affected by the project schedule?

For larger projects, there could be other contractors working together or one after the other. A good contractor will wait to ensure a perfect pour at the best time, despite other contractor’s work schedules.

Can I get everything in writing?

Ensure that you get everything in writing to avoid confusion. Ultimately, your warranty is what is agreed to, in writing, in your contract. If your project does not include a warranty, any warranty customizations you request will likely increase your project’s total cost to account for the additional risk taken on by the contractor.

Our Clients Love Us

and so will you

Projects to date

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Happy Customers

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5 Star Reviews

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We are extremely pleased with OKCrete’s work widening our driveway and extending the back patio!
“Fischer, Dexter and their team were extraordinarily polite, professional and punctual. They went out of their way to make these additions happen within our budget and timeframe. We will absolutely be using them again for other outside additions (pergola, etc.) and highly recommend their team for any concrete needs!”
Emily Lovell
OkCrete did a great job on our concrete project.
“Juan and Zack were very professional and attentive during the entire process. They followed up consistently to ensure we were satisfied with the progress and final results. I’d recommend them for all your concrete needs.”
Andrew Oyler
Okcrete was the best decision I made for a my new double driveway.
“From beginning to end, they were professional, artistic, understanding and affordable. Kevin, Nick and their crew went above and beyond to give me the driveway of my dreams, digging out and hauling away an old tree stump, creating beautiful curves, new stairs and a show stopping diamond cut. I would definitely use them again and encourage anyone interested in a new driveway to call them immediately.”
Leslie Morgan
There is a reason why they are the best and why I went with them and for the future!
“When mistakes are made they make sure things are done right. The first pour did not go as planned and basically had to rip it out and replace. Some companies would say that's good enough but not them. They jumped right on it very quickly and replaced it! Wow! Me and my wife are very pleased with the result. I will recommend them to anyone that ask who did my concrete work for my patio expansion.”
Ken Anderson
OKCrete did an amazing job helping us with our addition.
“They are very knowledgeable about their product. They communicated well and showed up on time as planned. Very friendly and professional to work with and most importantly they poured high quality concrete. They have very high integrity as they cleaned up, professional and affordable service.”
Lisa Andrews
The Perfect Combination of Extensive Industry Experience and Accessibility
“The crew was friendly, professional, and knowledgeable regarding all aspects of the build-out. I would not hesitate in any way to recommend them and envision working with them again in the future as my business continues to expand. I believe they have the perfect combination of extensive industry experience and the accessibility of a local business.”
Patri Marconi
WHAT TO WATCH OUT FOR

Beware of ‘Too Good to be True’ Warranty Covers

Watch our for unscrupulous contractors who use warranties as a shield for subpar work, adopting an approach of “we’ll address complaints later.” This is NOT how we conduct business at OKCrete!

Some contractors offer appealing warranties but might disappear if issues arise. When comparing quotes, consider the included warranty, ensuring a fair comparison, and take into account the company’s overall reputation.

At OKCrete, our numerous 5-star reviews attest to our commitment to getting the job done right the first time and promptly addressing any issues within weeks, not delaying necessary repairs.

We refrain from offering extended warranty covers like 2-, 3-, or 5-year terms because any material or workmanship issues typically manifest within weeks, not over years.
OKLAHOMA PROUD

Good Concrete Contractors Want You to Know

As a concrete surface dries and settles, it’s normal for subtle imperfections to appear. Minor cracked concrete or shifts that arise during this process likely won’t fall under any warranty coverage. Be cautious of contractors promising to cover these cosmetic issues under concrete warranty, as they may be more interested in financial gain than providing reliable service. Exterior concrete installations face various natural elements beyond a warranty’s scope.

Contractors cannot control weather conditions, ground temperature, pollen, moisture, or wind. While most reputable contractors aim for optimal pouring conditions, quick completion might be necessary for your project.

A proficient concrete contractor should outline the potential settling effects on your concrete, distinguish structural cracks, and clarify warranty coverage for slab replacement or repair.

Request a FREE Quote & Start Your Concrete Project Today!

We started in September 2012, with an intent to set the benchmark for concrete and to educate our clients on what exactly to look for when signing a concrete contract. Our aim was to elevate our client’s knowledge on the subject so that they could make a great choice and get exceptional results.